ORDER PROCESSING: All orders are processed within 2-7 business days. Order processing times may vary due to high volume or delays beyond our control. Orders are not shipped or delivered on weekends or holidays.
SHIPPING RATES & DELIVERY ESTIMATES: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. The typical delivery time frame is between 7-14 business days depending on your location.
SHIPPING CONFIRMATION & ORDER TRACKING: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES, AND TAXES: A Dad Thing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES: A Dad Thing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY: We currently do not ship worldwide.
RETURNS POLICY: Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return Policy page for more information.
CONTACT US: If you have any questions about this shipping policy or your order, please contact us at hello@adadthing.com.